Our client's Events Center Experience is where their clients come together to connect, learn, innovate, and build lasting relationships in an inspiring environment. This space serves as a hub for fostering creativity and collaboration while delivering exceptional experiences. We are building a team to establish the foundation for our client's innovative Events Center programs. We are looking for an experienced Event Coordinator to manage a wide variety of programs and events onsite at the Events Center in San Francisco. This is a key role that will work closely with the team and lead event planning development and execution.

Responsibilities

-This position is responsible for the operational excellence of Events Center programs and the holistic guest experience including but not limited to: plan & detail out evening receptions, partner events, customer events, and employee events

-Strong hospitality and executive interaction experience

-Ability to be consultative with customers as well as internal employees looking to host events

-Manage pre-planning, onsite execution, and post-event follow-up including lessons learned tracking

-Maintain team playbooks for event planning processes to scale and remain efficient

-Co-manage external relationships and work with internal teams to execute programs and events

-Assist Events Center team with various projects as assigned

-Back-up to Events Center Ambassador when needed

-In-office position, 5 days a week with some travel to offsite locations for events. Working hours are subject to change based on business needs including evenings.

Requirements

-Availability to support our programming hours in person and provide onsite support

-2+ years successful event management experience planning customer-centric events in a fast-paced, B2B, large enterprise (+1B) environment

-Possess strong customer service experience; candidates with a solid events background and are highly personable and service focused

-Proficiency in using Google Workspace (Sheets, GCal, Slides) and collaboration tools

-Excellent written and verbal communication with the ability to proactively address stakeholder needs

-Ability to manage multiple programs at one time without compromising execution
 

Desired Skills

Content Development & Management

Design & Production

Additional Information

-Results-oriented, customer driven, organized with attention to detail

-Strong understanding of corporate event management and client service

-Personable, articulate, and professional under pressure

-Ability to assess and prioritize workload in a deadline-oriented environment

-Thrives on teamwork and overcoming obstacles

-Self-starter with an ability to work through ambiguity

-Ability to work a flexible schedule as needed - including evenings